Help for Renters
Everything you need to know about posting requirements and finding your next rental on RentRequests.
Getting Started with RentRequests
Welcome! RentRequests makes finding rentals easier by putting you in control. Instead of competing with 100 other renters, you post what you're looking for and let landlords come to you.
- ✓ Post your requirements for FREE
- ✓ Get offers from landlords & agents
- ✓ Negotiate better terms
- ✓ Move in with confidence
How to Post Your Rental Requirements (5 minutes)
- 1
Click 'Post Requirement'
From your dashboard, find the big green button 'Post Requirement'. Click it.
- 2
Enter Your Location
Add your postcode or city, and use the radius slider to show how far you'll travel. Example: 'SW1A 1AA' with '2 km radius'.
- 3
Set Your Budget
Pick a minimum and maximum monthly rent. Example: '£800–1,200 per month'.
- 4
Property Details
Choose bedrooms, bathrooms, and property type (Flat, House, Room, Studio). Example: '2 bed, 1 bath flat'.
- 5
What Matters to You
Tick the things that matter — garden, parking, pet-friendly, furnished, modern kitchen, near transport. The more you tick, the better your matches.
- 6
Tell Landlords About You
A short description helps. Example: 'Professional, quiet, non-smoking, happy to sign a 12-month lease.'
- 7
Review & Post
Check everything looks right and click 'Post Requirement'. Done — you're live.
💡 Pro Tips for Better Matches
- Be specific — more details means better matches.
- Post Tuesday–Thursday for the best response.
- Check your messages daily and reply quickly.
- Ask questions — don't be shy about negotiating.
What Are Tokens? (And Do You Need Them?)
The short answer: you probably don't need tokens. Most landlords and agents message you for free — they see your requirement and contact you directly.
You'd only use a token if you spot an agent you want to contact yourself, before they reach out. 1 token = £0.80 to reveal one agent's contact details.
- • 50 tokens for £40 (£0.80 each)
- • 100 tokens for £75 (£0.75 each)
- • 250 tokens for £175 (£0.70 each) — best value
Honestly? Most renters never buy tokens. You're the one in control.
Your Rights Under England's Renters' Rights Act 2026
From May 1st, 2026, renters in England have new powers. Scotland, Wales, and Northern Ireland have separate rules. Here's what changed in England:
1. No more 'no fault' evictions
Your landlord can't evict you without a reason. You have stronger protection.
2. Better rent increase rules
Landlords can only raise rent once per year, with at least 2 months' notice, and increases must be reasonable.
3. More negotiating power
Landlords need to keep good tenants. Use RentRequests to negotiate lower rent, better terms, flexible notice periods, and more.
Frequently Asked Questions
Is RentRequests completely free?
Yes. Posting requirements and messaging landlords is free. Tokens are optional — most renters never buy them.
How long does it take to find a rental?
Most renters get offers within 24–48 hours. The full process usually takes 2–4 weeks.
Is my personal information safe?
Yes. Your data is encrypted and you control who sees your contact details.
What if I get an offer I don't like?
Just ignore it or reply politely. You're in total control — there's no pressure to accept.
Can I edit or delete my requirement?
Yes — go to 'My Requests', click the three dots, and edit or delete anytime.
Do I really need to buy tokens?
No. Most renters don't. Landlords reach out to you first.
What's the best time to post?
Tuesday to Thursday afternoons tend to get more responses.
Can I negotiate after getting an offer?
Absolutely — that's the whole point. Landlords are reaching out to you, so you have the negotiating power.
Need more help?
We're here for you. Email us anytime with questions, bugs, or anything else.
Contact SupportResponse time: within 24 hours