Frequently Asked Questions
Find answers to the most common questions about RentRequests.
Is RentRequests free for renters?
Yes — posting requirements and messaging landlords is free. Tokens are optional.
How long does it take to find a rental?
Most renters get offers within 24–48 hours. The full process usually takes 2–4 weeks.
Is my personal information safe?
Yes. Your data is encrypted and you control who sees your contact details.
What if I get an offer I don't like?
Just ignore it or reply politely. There's no pressure to accept any offer.
Can I edit my requirement after posting?
Yes — go to 'My Requests', click the three dots, and edit anytime.
Can I delete my requirement?
Yes — go to 'My Requests', click the three dots, and select 'Delete'.
What if a landlord is rude or inappropriate?
Report them. We investigate every report and remove bad actors.
Do I really need to buy tokens?
No. Most renters never buy tokens. Landlords reach out to you first.
What's the best time to post?
Tuesday–Thursday, mid-afternoon, tends to get more responses.
Can I negotiate after getting an offer?
Absolutely. That's the whole point of RentRequests — you have the power.
Need more help?
We're here for you. Email us anytime with questions, bugs, or anything else.
Contact SupportResponse time: within 24 hours